CAMPAIGN TERMS & CONDITIONS
These Campaign Terms & Conditions apply to promotional campaigns purchased through Late9Plug and supplement our general Terms of Service.
1. Campaign Deliverables
The package purchased determines the services and deliverables included in your campaign. Only deliverables specifically listed on the applicable package or order page form part of the campaign.
2. Review & Matching
Late9Plug reviews releases and matches campaigns with suitable publications, creators, curators, influencers, or promotional partners based on factors such as genre, audience, content style, campaign objectives, and partner availability.
Purchasing a campaign does not guarantee access to a particular unnamed partner.
3. Partner Declines & Replacements
Independent partners may decline a release or become unavailable. When a campaign includes confirmed placements, Late9Plug may replace an unavailable or declining partner with another suitable partner.
4. Matched. Placed. Or Refunded.
Where a package expressly includes a specific number of confirmed placements, Late9Plug will work to fulfil those placements. If an agreed placement ultimately cannot be fulfilled and a reasonable replacement cannot be provided, the value attributable to the unfulfilled portion will be refunded.
5. Spotify Promotion
Late9Plug does not sell bots, artificial streams, fabricated listeners, or automated streaming activity. Spotify-related services may involve legitimate promotion, campaign management, curator outreach, and music discovery. Streams, saves, followers, playlist duration, and other performance metrics are not guaranteed.
6. Creator Campaigns
Independent creators may retain reasonable creative control over their content. Posting style, captions, timing, presentation, and audience response may vary. Any potential network or follower figures represent possible combined audiences and do not guarantee views or impressions.
7. Blog Campaigns
Publications retain reasonable editorial control over headlines, formatting, reviews, opinions, and presentation.
A blog placement is considered delivered once the agreed feature has been published and reasonable proof or a live URL has been provided.
8. Campaign Timing
Campaign completion dates are estimates unless expressly stated otherwise. Partner response times, availability, platform issues, and delays in receiving customer materials may affect delivery.
9. Customer Responsibility
Customers are responsible for supplying accurate music links, artwork, biographies, release information, and other required campaign materials.
10. Results
A promotional placement does not guarantee streams, views, sales, followers, engagement, revenue, or commercial success.